In case of any issue, a dispute can be opened within 3 days after the delivery of the products. JB Saeed Home & Hardware shall accept if any issue occurs from their side. In case it’s not related to us, the dispute will be closed. The decision of dispute will be final and acceptable for both parties.
In case of an order being returned by the customer, full shipping charges will be charged.
In case of cancellation of the order by the customer after payment, a credit voucher will be issued to the customer of the equivalent amount, the voucher can be redeemed in the future.
Goods can be returned in case of variation in quantity ordered or in case of the incorrect article being dispatched.
The goods returned/exchanged must be in new condition and returned in original packaging along with all the included accessories.